Refund Policy

We want you and your children to be absolutely thrilled with our AI tools. If you decide that KiddoMagic is not the right fit for your creative journey, you are eligible to request a full refund within 7 days of your initial purchase.

To protect our platform and prevent system abuse (such as harvesting high-resolution stories or colorings and then canceling), refunds are available if you have used less than 10 magic credits from your plan. Fully consumed credits or high usage accounts are not eligible for a refund.

All payments and subscriptions on our platform are processed by our online reseller and Merchant of Record, Paddle.com. Paddle handles compliance, taxes, checkout security, and handles refund operations on our behalf. Once an eligible refund is initiated, Paddle will return the funds to your original payment method within 3 to 7 business days.

Requesting a refund is simple and fast. Simply visit our Contact page or email our friendly support team with your registered account email and order details. We will review your account usage and process eligible requests within 24-48 hours.